Web Policy

Definitions

  1. We, Our, Us. These terms refer to Tomlinson Catering Limited t/a Uncle Sams, registered in England and Wales. Registration number 01684607. Registered address: Express House, 3 School Road, Hove, East Sussex, BN3 5HX, United Kingdom.
  2. You, Your, User. These terms refer to the person or automated tool that is browsing Our Website.
  3. Website. This refers to a collection of files that are arranged on the World Wide Web (www) under a common address and allow retrieval via a browser.
Website Terms of Use
  1. This Website and its content is Copyright © Tomlinson Catering Limited. All Rights Reserved.
  2. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
    • You may print or download to a local hard disk extracts for Your personal and non-commercial use only.
    • You may copy the content to individual third parties for their personal and non-commercial use, but only if You acknowledge Our Website as the source of the material.
  3. You may not, except with Our express written consent, distribute or commercially exploit the content. Nor may You transmit it or store it in any other Website or other form of electronic retrieval system.
  4. You may not frame, deep-link, enclose or otherwise use in any manner any of Our logo, design, image, page layout, or other information displayed on this Website without Our prior written consent. In addition, You may not use Our trade name, logo, slogan, product, or service name in meta tags or any other form of hidden text without Our written consent.
  5. You agree not to use Our Website in a way that may impair performance, corrupt the content, or otherwise reduce the overall functionality of the Website.
  6. You agree not to compromise the security of the Website.
  7. The information contained in this Website is for general information purposes only. The information is provided by Us and whilst We endeavour to keep the information up to date and correct, We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance You place on such information is therefore strictly at Your own risk.
  8. In no event will We be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits out of or in connection with the use of this Website.
  9. Every effort is made to keep the Website available. However, We take no responsibility for and will not be liable for the Website being temporarily unavailable due to technical issues beyond Our control.
Privacy Policy
  1. This privacy policy sets out how We use and protect any information that You give Us when You use this Website.
  2. We are committed to ensuring that Your privacy is protected. Should We ask You to provide certain information by which You can be identified when using this Website, then You can be assured that it will only be used in accordance with this privacy policy.
  3. We may change this policy from time to time by updating this page.
  4. What We collect. We may collect the following information:
    • Name.
    • Contact information including email address.
    • Demographic information e.g. post code.
    • Other information relevant to customer surveys and/or offers.
  5. What We do with the information We gather. We require this information to understand Your needs and provide You with a better service, and in particular:
    • Internal record keeping.
    • Supporting improvements in Our products and services.
    • Customisation of Our Website according to Your interests.
    • Periodically sending promotional emails or letters about new services, products, special offers, or other information which We think You may find interesting.
  6. We do not pass on any information provided by You to third parties unless legally obliged to do so.
Security Policy
  1. We are committed to ensuring that Your information is secure. In order to prevent unauthorised access or disclosure We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information We collect online.
  2. We use Website traffic logs to identify which pages have been viewed. This helps Us analyse data about Website traffic and improve Our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
  3. Controlling Your personal information. You may choose to restrict the collection or use of Your personal information in the following way:
    • If You have previously agreed to Us using Your personal information for direct marketing purposes, You may change Your mind at any time by writing to Us at the address above or emailing Us via the Contact Us page.
  4. We will not sell, distribute, or lease Your personal information to third parties unless We have Your permission or are required to by law.
  5. You may request details of personal information which We hold about You under the Data Protection Act 1998. A small fee will be payable. If You would like a copy of the information held on You please write to Us at the address above or email Us via the Contact Us page.
  6. If You believe that any information We are holding on You is incorrect or incomplete, please write to Us at the address above or email Us via the Contact Us page. We will promptly correct any information found to be incorrect.
Refunds Policy
  1. If you wish to cancel an order that has been paid for and accepted by the restaurant, you may not do this in the hour before the order is due to be collected or delivered, as the restaurant will have started to prepare your order and can no longer accept cancellation. Cancelling prior to this one hour lead time you will receive a full refund. 
  1.  Contact Details: This email address is being protected from spambots. You need JavaScript enabled to view it. 
  2. Address: Uncle Sams Head Office, 3 School Road, Hove BN3 5HX 
  3. Phone 01273-776839